Healthy Eyes -- Clear Vision -- Precision EyeWear

TRINITY VISION CARE

About Our Optical Services:


     At Trinity Vision Care we offer the very best options for your visual needs.  We carry a range of frames from the very basic (yet stylish) to the most beautiful and elegant designer frames.  In our collection you will find an assortment of frames that will allow you to give back to others!  We carry Eyes Of Faith Brand eye wear that donates to eye care missions, and 141 eyewear that gives a child a pair of glasses when you buy yours.  Some of our designer eyewear lines include; Zac Posen, OGI, Lilly Pulitzer, Badgley Mischka, & Penguin!   Come take a peek at our luxury lines, Tiffany, and Seraphin.  NEW!  We now have one of the ONLY made IN the USA frame lines.  Come take a look at the brand new STATE optical designs.

     Our lens options vary greatly but encompass nearly every need!  We offer everything from the very basic single vision plastic uncoated lens to the highest index 1.74 thinnest lens available in a digitally designed progressive!  If you have a special need please do not hesitate to ask and we will try to accommodate you.  Dr. Shirk will work together with our opticianry staff to suggest the most appropriate solution for your particular eye wear need, making your selection as easy as possible.

     All of the staff at Trinity Vision Care has been hand selected by Dr. Shirk and is undergoing a rigorous training schedule including continuing education to assure a competence above any other!  We welcome you to visit our optical at any time and we hope you enjoy your time in our office!


Some eye care services we regularly provide are:


  • COMPREHENSIVE EYE EXAMINATION
  • DIABETIC EYE EXAMINATION & CARE
  • CONTACT LENS FITTING AND EVALUATION
  • EMERGENCY EYE CARE
  • CATARACT  EVALUATION & SURGICAL CO-MANAGEMENT
  • GLAUCOMA SPECIALTY CARE
  • DILATED FUNDUS EXAM (DILATION)
  • VISUAL FIELDS
  • TONOMETRY
  • PACHYMETRY
  • RETINAL PHOTOGRAPHY
  • OCULAR COHERENCE TOMOGRAPHY (OCT)
  • LASIK PRE-EVALUATION AND POST-OPERATIVE MANAGEMENT
  • VISIAN ICL PRE-OP AND POST-OP MANAGMENT
  • COSMETIC EYE CARE SERVICES SUCH AS LATISSE.
  • DRY EYE MANAGEMENT INCLUDING RESTASIS.
  • FOREIGN OBJECT REMOVAL

Dr. Shirk  is highly skilled and trained in all of the above services.  Rest assured that you are in good hands in our office.  You can find comfort in knowing you will be well cared for with state of the art equipment and if a referral is required to a specialist we will be certain that you see the most appropriate physician for your special need.

EYE WEAR WARRANTY & REPLACEMENT POLICIES 2014-2017


These policies are not available for insurance purchases, please consult your 

insurance plan for warranties they offer.


FRAME WARRANTY

We offer a warranty based upon the manufacturers warranty for the product you have purchased.  Many of these warranties are for frame manufacturers defects ONLY and are applicable for ONE (1) year.  If you break or damage a frame purchased from us within 1 year of purchase we will replace your frame at 50% of the retail cost.  If your frame is no longer available from the manufacturer you may choose a different frame, however we will need to remake your lenses as well and therefore you will receive 50% off of the complete pair.   If you purchase a frame thru a vision plan your warranty is based off of their frame warranty offering.    We will make every effort to help you in an emergency.   Please note that frames that are "on sale" or in our special pricing category often do not come with a manufacturers, warranty, or frame replacement at 50% off, please ask us if your frame falls into this category.


FRAME RE-STYLE

Should you decide that you do not like the frame you have selected, and have not yet taken it home, we will credit you the amount of the frame purchase so that you may select and purchase a different style.  The lenses will be remade at no additional charge, however your lens warranty (listed below) will be voided.

Should you decide that you do not like the frame you have selected and you HAVE taken the frame home, you may choose another frame within 30 days and receive a credit for 40% of the frame price.  We are unable to resell a worn frame, but are happy to help you look your best!  The original frame and lenses must be returned.  Re-making the lenses to fit the new frame will void your lens warranty, and additional changes will be made at a 30% discount to you for new lenses.  IF you have already used your lens warranty prior to the re-style you will receive a 30% discount on the new lenses.

This option does not apply when using your vision plan.  Please consult your vision plan for options they may offer


BASIC LENS WARRANTY

We will remake your lenses within 60 days of your purchase for any reason, ONE time, at no additional charge to you.  This includes changes to add-ons, material, health related prescription changes or changes to your selection of frame.  Remakes that are the result of our error are performed at no charge to you within the 60 days.  No changes will be made after 60 days.

These warranties do not apply when using your vision plan.  Please consult your vision plan for warranties they may offer


PROGRESSIVE LENS WARRANTY


If you are unable to adapt to your progressive lens we will replace it with another option ONE time within 60 days of purchase.  No refunds for extras such as transitions, tints, coatings or other items will be given, and the new lenses will be made to include all extras originally purchased.

These warranties do not apply when using your vision plan.  Please consult your vision plan for warranties they may offer


ANTIREFLECTIVE COATING

We offer several degrees of warranty on our antireflective coatings including no warranty, 1 year, 2 year and lifetime of the prescription warranties.  Please ask us about your options.

These warranties do not apply when using your vision plan.  Please consult your vision plan for warranties they may offer.


SCRATCH COATING

One year, One time replacement for the same frame and tint, under normal wear and tear on all scratch coated lenses.  

You may purchase TR2 scratch coating and have a 2 year 2 time no charge warranty.

There are no warranties for damage done to lenses due to accident, such as dropping, stepping on, loss, pets or other such incidents.

These warranties do not apply when using your vision plan.  Please consult your vision plan for warranties they may offer


PRESCRIPTION WARRANTY FOR EYE EXAM


Dr. Shirk will re-evaluate your prescription within 60 days of the original examination at no charge with the following exceptions:

1.  Prescription changes that result from health conditions such as poorly controlled or newly diagnosed Diabetes, Thyroid Disorder, or any other disease process that can result in prescription changes.

2.  Prescription changes that result from changes in systemic medications taken or stopped by the patient either at the direction of their physician or without the direction of their physician.

3.  Prescription changes due to prior or current contact lens misuse or improper care.


CONTACT LENSES

Product may be returned in its original, unmarked, unopened packaging within 90 days of purchase.  We will place a credit on the account good for the purchase of eyewear, exam or contact lenses.  This does not apply to insurance orders.

ALL follow-up contact lens evaluations must be completed within 60 days of the original exam or will be subject to an additional fee.

A complete exam will be required if the last complete examination was more than 6 months prior.  If you have misplaced, lost , or otherwise damaged your trial lens please call us immediately to have it replaced.

​Exceptions to the follow-up rule are; backordered trials, or other problems at the discretion of Dr. Shirk.

​These warranties do not apply when using your vision plan.  Please consult your vision plan for warranties they may offer


SERVICES

NO REFUNDS ARE GIVEN ON ANY OPTOMETRIC SERVICES FOR ANY REASON.


CUSTOM EYEWEAR ORDERS ARE NEVER REFUNDABLE.  THE PRODUCT IS MADE JUST FOR YOU AND MAY NOT BE REFUNDED.  PLEASE SEE OUR WARRANTIES ABOVE FOR FURTHER INFORMATION ON HOW WE HANDLE REMAKES.


Contact Lens Services

     Trinity Vision Care takes a great deal of care for the longevity of your ability to wear contact lenses.  We hope that, if you so choose, you will be able to wear them for as many years as you desire.  That being said, Dr. Shirk will take extra time to educate you as to the risks and benefits associated with the care of you lenses and what lenses are available to best suit your particular wearing schedule or desires.  She will work diligently to find the best option for your needs and offers a range of options from soft daily disposable contact lenses to bifocal and bifocal rigid gas permeable lenses.  She is even proactive in offering you not only the most current technology but also unique solutions such as hybrid soft/gas perm lenses.  Some of the most recent designs offered include the Duette series of hybrid lenses, and the Focus One lens!  Please make sure that you ask Dr. Shirk what options are right for you, even if contact lens wear has been something you have all but given up on!